R.M. Packer Company, Inc.
Safe & Economical Over 70 years serving the island community
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Heating Fuel Comfort for Your Vineyard Home
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Frequently Asked Questions

WHY SHOULD I HAVE YEARLY MAINTENANCE ON MY HEATING SYSTEM?

A yearly tune up is necessary to keep your heating system running at peak efficiency. This will lead to lower energy costs over the life of your system as well as providing for timely replacement of worn parts, which can lead to costly repair bills in the future.

WHY SHOULD I CONSIDER AUTOMATIC DELIVERY?

Make your life less complicated – let us share the responsibility with you for keeping track of your tank. Either you or your caretaker should notify us about any changes of usage on your property, i.e. you are staying the winter or it is being rented and it is usually unoccupied during the winter months or renovations at the home could also create extra usage that would need an additional delivery per month. All of these help us serve you, our valued customer. Always let us know if we can not access your tank due to heavy snow conditions or renovations that block the drive to your tank.

IF I AM NOT ON THE AUTOMATIC DELIVERY SYSTEM AND I PLACE A CALL FOR OIL DELIVERY...
IS THERE A MINIMUM AMOUNT I NEED TO ORDER?

100 gallons for fuel oil and K-1 are our minimums.

WHAT TYPE OF PAYMENT PLANS DO YOU OFFER?

We offer several options:

  • 12¢ per gallon when using a pre-payment deposit
  • 10¢ per gallon when paying with cash
  • 8¢ per gallon when payment is made within ten days of billing
  • 4¢ per gallon if you take advantage of our 10-month budget plan

WHAT OPTIONS ARE AVAILABLE FOR BILL PAYMENT? IS INTERNET PAYMENT AN OPTION?

At this time we accept cash, checks, and most credit cards for your
convenience.

We are working hard to make Internet payment possible in the future. Visit this web site for updates on our progress!